Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
The People Behind Outstanding
After-Sales Care
Learn about our mission, vision, and the values that drive us to deliver exceptional after-sales solutions.
Our Story, Your Trust
At Mavi Automotive, we are dedicated to revolutionizing the after-sales experience for automotive manufacturers, dealers, and their customers. We understand the importance of maintaining customer satisfaction long after the initial sale. Our comprehensive after-sales programs are designed to keep our clients’ automotive business in the fast lane, ensuring that their customers remain happy and loyal for years to come.
With a legacy inspired by the expertise of our team, we are a trusted partner in extending the life and value of the end customers’ automotive products. Our journey began with a simple vision: to transform the automotive after-sales landscape through innovation, customer-centricity, and excellence.
Mission & Vision
Guided by our core values, we strive to deliver exceptional service
and innovative solutions
and innovative solutions
Our Mission
Our mission at Mavi Automotive is to deliver exceptional value and service to our partners and their customers. We are committed to driving excellence in after-sales service through innovative solutions, customer-centric approaches, and a relentless focus on enhancing the overall ownership experience.
We strive to be the catalyst that transforms automotive after-sales from a necessity to a competitive advantage, helping our partners build stronger, more profitable businesses while delighting their customers.
Our Vision
We envision a future where automotive manufacturers and their dealers can rely on our tailored after-sales programs to build lasting customer relationships, increase brand loyalty, and drive sustainable growth. By setting the standard for after-sales excellence, we aim to be the trusted partner of choice for automotive manufacturers seeking to elevate their service offerings.
Our vision extends beyond traditional after-sales service to create an ecosystem where innovation, technology, and customer-centricity converge to redefine the automotive ownership experience.
Our Approach
We believe in a comprehensive, customer-centric approach to after-sales service
Our Expertise
Our team comprises industry professionals with a deep understanding of the automotive landscape, enabling us to develop and implement tailored after-sales solutions that align with the unique needs of our partners and their customers.
Customer-Centric Approach
At the core of our operations is a customer-centric approach that guides everything we do. We understand the importance of placing the customer at the forefront of our efforts, and we are dedicated to providing after-sales programs that not only meet their needs but also exceed their expectations.
Innovative Solutions
Innovation is the cornerstone of our approach to after-sales program administration. We are committed to staying ahead of industry trends and technological advancements, allowing us to continually refine and expand our service offerings. Our innovative approach enables us to deliver solutions that address both current challenges and future opportunities in the automotive after-sales landscape.
Dedicated Support
We believe in the power of collaboration and are dedicated to providing unwavering support to our partners. Whether it's developing customized after-sales programs, providing training and resources, or offering ongoing assistance, our team is committed to being a responsive and dependable resource.
Our Governance Philosophy
Our Governance Philosophy is to ensure fair, transparent, accountable and ethical management in order to protect the interests of all stakeholders, including shareholders, employees, customers, vendors, regulators and society.
As a responsible corporate citizen, Mavi Automotive follows the law of the land in letter and spirit.
Quality Assurance
We maintain rigorous quality standards across all our operations and solutions. Our comprehensive quality assurance processes ensure that every service we deliver meets the highest standards of excellence. We continuously monitor, evaluate, and improve our offerings to provide consistent, reliable, and exceptional value to our partners and their customers.
Our Values
Our actions are guided by the six foundational values of our group, which center around the core principle of Team-Work & Collaboration
Experience & Integrity
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We bring years of industry experience and maintain the highest standards of integrity in all our dealings. Our commitment to ethical business practices forms the foundation of our relationships with partners and customers alike.
Experience & Integrity
We bring years of industry experience and maintain the highest standards of integrity in all our dealings. Our commitment to ethical business practices forms the foundation of our relationships with partners and customers alike.
Professionalism & Transparency
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We conduct ourselves with the utmost professionalism and maintain transparency in all our operations. We believe that clear, open communication builds trust and fosters long-term partnerships that benefit all stakeholders.
Excellence & Economy
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We strive for excellence in all our endeavors while ensuring economic value for our partners. Our solutions are designed to deliver superior quality and performance while optimizing costs and maximizing return on investment.
Excellence & Economy
We strive for excellence in all our endeavors while ensuring economic value for our partners. Our solutions are designed to deliver superior quality and performance while optimizing costs and maximizing return on investment.
Objectivity & Best practices
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We maintain objectivity in our assessments and adhere to industry best practices. Our approach is data-driven and unbiased, ensuring that our recommendations and solutions are based on facts and proven methodologies.
Reliability & Competency
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Our partners can rely on our competent team to deliver consistent results. We invest in continuous learning and development to ensure our team possesses the skills and knowledge needed to address complex challenges and deliver exceptional solutions.
Ethics & Confidentiality
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We uphold the highest ethical standards and maintain strict confidentiality. We respect the privacy and security of our partners' information and are committed to protecting their interests and reputation at all times.
Learn More
We believe that ‘teamwork and collaboration’ is an ongoing process, and not an end-point.
We continually strive to raise the bar, for ourselves and for our clients, in order to
achieve exceptional results by believing in realising people’s true potential
whether in our clients’ organisations or our own.