Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Our Technology Features
Discover the innovative features that power our automotive after-sales solutions
Redefining Digital Service
Our cutting-edge technology solutions drive innovation and efficiency
in automotive after-sales service.
Advanced Technological Solutions
At Mavi Automotive, we’re redefining the automotive warranty and service contract landscape through our advanced technological solutions. Our comprehensive system is designed to not only streamline warranty and service contract processes but also enhance customer satisfaction and operational efficiency.
Our cutting-edge technologies and functionalities set our system apart, providing a seamless experience for both our partners and their customers. With real-time data analytics, mobile accessibility, and integrated systems, we deliver solutions that drive business growth and customer loyalty.
Digital Platform
Access to warranty and prepaid service information anytime, anywhere. Our user-friendly web portals and mobile applications are designed for convenience, allowing the customer to stay informed and in control of their automotive service needs.
Data Analytics
Predictive Analytics: Leveraging historical data, our system predicts potential vehicle failures and issues, facilitating proactive maintenance and minimizing unexpected breakdowns.
Customer Behavior Analysis: By analyzing customer behaviour and usage patterns, we customize warranty and maintenance plans to meet individual needs, ensuring optimal satisfaction.
Database Management
A centralized database for storing all warranty-related data, including customer information, vehicle details, and warranty terms. Integrated with CRM systems, it provides a holistic view of customer interactions and preferences.
Claims Processing Automation
We've automated the claims submission and approval process to ensure quick and efficient resolution of warranty-related issues. Integrated with diagnostic tools, our system streamlines the identification and verification of covered repairs.
Communication Channels
Our multi-channel communication capabilities ensure the customer is always informed about warranty coverage, service requirements, and renewal options. With seamless integration across mobile apps, SMS, email, and online portals.
Regulatory Compliance
We adhere to all regulatory requirements and industry standards, ensuring that our warranty and prepaid management practices are fully compliant. Our system is continuously monitored and updated to accommodate changes in regulations and industry best practices.
Customer Self-Service Portals
Through our user-friendly online portals, customers can easily access their coverages, submit requests, and manage services. Integrated with secure payment gateways, renewing and managing services is both convenient and safe.
Security and Privacy Measures
We employ robust security protocols and encryption mechanisms to protect sensitive customer data and ensure compliance with data protection regulations. Our commitment to security and privacy is paramount throughout the warranty and prepaid management lifecycle.
APIs: Integration with Third-Party Systems
Our APIs enable seamless integration with third-party systems, such as repair shops and parts suppliers, streamlining the supply chain and ensuring efficient service delivery across the entire automotive ecosystem.
Integration
with Dealer Management Systems
Our system is seamlessly integrated with DMS, synchronizing data between warranty systems and dealership operations for real-time updates on service appointments, parts inventory, and customer interactions for maximum efficiency.
Global Technology Platform
Our technology platform is designed to operate globally, supporting multiple languages, currencies, and regional regulatory requirements. This enables our automotive partners to deploy consistent after-sales programs across different markets while respecting local needs and compliance standards.
Integration with
Dealer Management Systems
Our system is seamlessly integrated with DMS, synchronizing data between warranty systems and dealership operations for real-time updates on service appointments, parts inventory, and customer interactions for maximum efficiency.
Global
Technology Platform
Our technology platform is designed to operate globally, supporting multiple languages, currencies, and regional regulatory requirements. This enables our automotive partners to deploy consistent after-sales programs across different markets while respecting local needs and compliance standards.
Embrace the Future of Automotive Service
At Mavi Automotive, technology drives our mission to provide exceptional warranty and prepaid service management. Embrace the future of automotive service with us.